{"id":928957,"date":"2020-12-27T20:14:32","date_gmt":"2020-12-28T02:14:32","guid":{"rendered":"https:\/\/smashballoon.com\/?post_type=doc&#038;p=928957"},"modified":"2025-05-08T10:49:02","modified_gmt":"2025-05-08T15:49:02","slug":"licenses-explained","status":"publish","type":"doc","link":"https:\/\/smashballoon.com\/doc\/licenses-explained\/","title":{"rendered":"Licenses Explained!"},"content":{"rendered":"<p>Contents:<br \/>\n<a href=\"#1\"><strong>Licenses explained!<\/strong><\/a><br \/>\n<a href=\"#2\"><strong>How are 5 site and 10 site licenses distributed?<\/strong><\/a><br \/>\n<a href=\"#4\"><strong>Do you have an option to purchase one single license for all your plugins?<\/strong><\/a><br \/>\n<a href=\"#5\"><strong>How is pricing determined?<\/strong><\/a><br \/>\n<a href=\"#6\"><strong>Can I exchange a license for a different one?<\/strong><\/a><\/p>\n<hr \/>\n<p><a name=\"1\"><\/a><\/p>\n<h3 style=\"text-align: center;\"><strong>Licenses Explained!<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">When you initially purchase a plugin, you are purchasing a plugin and a license that is bundled with the plugin. The license establishes and controls four things:<\/span><\/p>\n<p><strong>1. The number of sites your plugin can be installed on. <\/strong><\/p>\n<p>When used while describing our plugin licenses the word \u201cunlimited\u201d does not define the license &#8220;life term&#8221;.\u00a0 Rather &#8220;unlimited&#8221; refers to the actual number of sites the plugin itself can be installed on.<\/p>\n<p>The number of sites a plugin can be installed on is determined by its license tier.\u00a0 Those tiers are defined as:<\/p>\n<ul>\n<li>Basic:\u00a0 Can be installed on any one single site.<\/li>\n<li>Plus: Can be installed on up to five sites at any given time.<\/li>\n<li>Elite:\u00a0 Can be installed on up to ten at any given time.<\/li>\n<li>All Access Bundle: (this is a bundle of all of our WordPress plugins which allows &#8220;unlimited&#8221; site installation of all plugins within the bundle).\u00a0 The bundle includes our WordPress social media plugins for Facebook, Instagram, Reviews, TikTok, Twitter, and YouTube along with our Social Wall plugin which allows you to display posts from any two or more of the different social media sources within one single feed display window.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><strong>2. Access to different features.<\/strong><\/span><\/p>\n<p>We understand that not every user requires the same set of features for all their sites. To provide you with more control, each plan (Basic, Plus and Elite) contains different features.<\/p>\n<p><span style=\"font-weight: 400;\"><strong>3 . Access to future released plugin updates.\u00a0<\/strong> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The license life term defines the time frame allowed which gives you the ability to download plugin updates as they are released as well as your access to create or edit feeds. Plugin downloads and\/or site updates and feed editing are available during the time frame your license is valid (meaning \u201cnot expired\u201d). For more information on what happens with license expiry, please refer to &#8220;<a href=\"https:\/\/smashballoon.com\/doc\/will-the-plugin-continue-to-work-after-my-license-expires\/\">Will the plugin continue to work after my license expires?<\/a>&#8220;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The availability for downloading plugin updates which assures continued functionality expires when a license expires. Plugin and extension updates are being constantly worked on due to changes made either by WordPress and\/or the social media entity it is designed for<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>3. The length of time the rights and privileges of the license (license life) remain in effect<\/strong>.\u00a0 <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The term of the license is defined at the time of purchase.\u00a0 The word \u201cunlimited\u201d does not define the license life term but rather refers to the actual number of sites the plugin itself can be installed on. By default, a license term is 1 year.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The life of a license is not site independent. If you purchase a Plus license that supports up to 5 sites, the license starts at the time of purchase collectively for all five license site slots whether you choose to use them or not.\u00a0 You can remove activation from one site and then reactivate the license on a different site (in other words change activation to different sites as needed) just as long as there are not more than 5 sites activated under the license at any one time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, for a Plus (5 site license) that was purchased with a 1 year license term that means after one year if the license is not renewed it expires and will have expired for all 5 sites whether it was being used throughout the year on 5 sites or not.\u00a0\u00a0<\/span><\/p>\n<p><strong>4. Access to free priority technical support.<\/strong><\/p>\n<p><span style=\"font-weight: 400;\"> A valid license assures you continued access to our support staff.\u00a0 Since our plugins act as the \u201cgo-between\u201d then it requires frequent code rewrite to stay compatible with those changes resulting in an update being published and available for free for anyone with a valid non-expired license.<\/span><\/p>\n<p>The reason we do not provide support for a plugin that is not current (meaning the latest version is not installed on the site) is because on most occasions the issue being experienced has already been addressed and a plugin update has already been released to address the problem.\u00a0 Simply by updating the plugin and keeping it updated will have resolved the issue.<\/p>\n<p>The Elite and All Access Bundle licenses give you priority support, while the Basic and Plus give you standard support.<\/p>\n<p><a name=\"2\"><\/a><br \/>\n<strong>How are 5 site and 10 site licenses distributed?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">It is just one license designed to support installation and use on up to five (or ten) different site URL&#8217;s on whichever sites you wish to install and use the plugin on.\u00a0 You control which sites you want the plugin installed and registered on.\u00a0 If you are using a Plus (5 site) plugin license on five sites and then decided you wanted it on a different site you only need to decide which one of the five sites you want to deactivate the plugin on and after doing so, a license slot is then available again to reactivate on another different site.<\/span><\/p>\n<p><a name=\"4\"><\/a><strong>Do you have an option to purchase one single license for all your plugins?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Yes.\u00a0 We offer the &#8220;<\/span>All Access Bundle&#8221; which is assigned one single license.\u00a0 This bundle contains all of our WordPress plugins which allows &#8220;unlimited&#8221; site installation of each plugin included within the bundle. The bundle includes our WordPress versions of the social media plugins for Facebook, Instagram, Twitter, and YouTube along with our Social Wall plugin which allows you to display posts from any two or more of the different social media sources within one single feed display window.<\/p>\n<p><a name=\"5\"><\/a><br \/>\n<strong>How is pricing determined?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Pricing is determined based on the length of the time you purchase the license for, the number of sites the plugin can be installed on, the features available on each plugin plan and the anticipated support resources that would be tasked in relation to the number of sites potentially supported under the license.\u00a0 <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The license types (Basic, Plus, Elite) do not offer the same feature set within the respective social media plugin type. For example, the Instagram Feed Pro Plus plugin allows you to display a hashtag feed, while the Instagram Feed Pro Basic plugin does not have this feature.\u00a0<\/span><\/p>\n<p>We do not offering pricing based upon a different number of desired site licenses, and pricing is strictly set to support 1, 5, 10, or unlimited site installation licenses only.<\/p>\n<p><a name=\"6\"><\/a><br \/>\n<strong>Can I exchange a license for a different one?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Yes.\u00a0 You can upgrade a license at any time within it&#8217;s respective social media type.\u00a0 Please see this <a href=\"https:\/\/smashballoon.com\/doc\/license-upgrades\/\">Upgrades<\/a> FAQ for additional information.<\/span><\/p>\n<p>You may find these other FAQ&#8217;s to be helpful as well:<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/smashballoon.com\/doc\/ownership-and-account-transfers\/\">User accounts<\/a><\/span><\/li>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/smashballoon.com\/ownership-and-account-transfers\/\">Plugin Ownership<\/a><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/smashballoon.com\/doc\/plugin-downloads\/\">Downloads<\/a><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/smashballoon.com\/doc\/subscriptions\/\">Subscriptions<\/a><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/smashballoon.com\/doc\/site-management\/\">Site Management<\/a><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/smashballoon.com\/doc\/invoices\/\">Invoices<\/a><br \/>\n<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><a href=\"https:\/\/smashballoon.com\/doc\/license-renewals\/\">Renewals<\/a><\/span><\/span><\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contents: Licenses explained! How are 5 site and 10 site licenses distributed? Do you have an option to purchase one single license for all your plugins? How is pricing determined? Can I exchange a license for a different one? Licenses Explained! When you initially purchase a plugin, you are purchasing a plugin and a license [&hellip;]<\/p>\n","protected":false},"author":5316,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"limit_modified_date":"","last_modified_date":"","om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"doc_categories":[526,528,333,332,1359,1634,340,341],"class_list":["post-928957","doc","type-doc","status-publish","format-standard","hentry","doc_categories-accounts","doc_categories-documentation","doc_categories-facebook","doc_categories-instagram","doc_categories-reviews","doc_categories-tiktok","doc_categories-twitter","doc_categories-youtube"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/smashballoon.com\/wp-json\/wp\/v2\/docs\/928957","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smashballoon.com\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/smashballoon.com\/wp-json\/wp\/v2\/types\/doc"}],"author":[{"embeddable":true,"href":"https:\/\/smashballoon.com\/wp-json\/wp\/v2\/users\/5316"}],"replies":[{"embeddable":true,"href":"https:\/\/smashballoon.com\/wp-json\/wp\/v2\/comments?post=928957"}],"version-history":[{"count":15,"href":"https:\/\/smashballoon.com\/wp-json\/wp\/v2\/docs\/928957\/revisions"}],"predecessor-version":[{"id":2681351,"href":"https:\/\/smashballoon.com\/wp-json\/wp\/v2\/docs\/928957\/revisions\/2681351"}],"wp:attachment":[{"href":"https:\/\/smashballoon.com\/wp-json\/wp\/v2\/media?parent=928957"}],"wp:term":[{"taxonomy":"doc_categories","embeddable":true,"href":"https:\/\/smashballoon.com\/wp-json\/wp\/v2\/doc_categories?post=928957"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}