FAQs - Smash Balloon

What PHP version is required for Instagram Feeds?

Craig Schlegel — Mon, 14 Apr 2025 17:51:33 +0000

We’re committed to making sure your experience with Smash Balloon plugins is as secure and smooth as possible. To help us achieve this and protect your website data, we’ve made a small but important update to the minimum PHP version required for our plugins. What’s Changing? To ensure the best security and performance, the following […]

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TikTok Feeds Change Log

Craig Schlegel — Tue, 28 Jan 2025 21:07:34 +0000

= 1.4.0 January 28, 2025 = * Fix: Compatibility updates for Social Wall. Use .mp4 videos instead of iframes. Also fixes an issue with loading more posts and visual issues with the feed layout. * Fix: Fixed the image resizing process to be more reliable. Added a backup method for fixing missing video thumbnails. * […]

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How to Get The Google Place ID For The Review Feed Plugin

Ahmed Hussein — Thu, 21 Nov 2024 21:23:03 +0000

To get the Google Place ID for a location to use with our Reviews plugin, follow the steps below. 1) Ensure you have a Google Places API key as you can’t add the place ID to the plugin without it. You can follow our article for how to create a Google API key. 2) Next, […]

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How to Reconnect a Personal Instagram Account: Basic Display API deprecation

Manuel Escobar — Wed, 30 Oct 2024 15:59:32 +0000

Important Notice: Basic API Deprecation Starting December 4th, 2024, Instagram will no longer support the Basic Display API. This means that all feeds connected through personal Instagram accounts will stop updating. To avoid any disruption in your feed, it’s essential to reconnect your account as a Business Basic or Business Advanced account. Steps to Reconnect […]

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How to Link Your Instagram Business Profile to a Facebook Page

Manuel Escobar — Mon, 05 Aug 2024 05:40:21 +0000

Linking your Instagram business profile to a Facebook Page is essential for using our plugin to access the Instagram Graph API. This connection allows us to retrieve official data from your Instagram profiles. Simply configuring your Instagram profile as a business account is not enough; it must be linked to a Facebook Page. Follow these […]

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How to fix the error “Your activity off Meta technologies is currently turned off”

Manuel Escobar — Mon, 13 Nov 2023 05:12:04 +0000

This error usually shows up when connecting your Instagram account using our plugin. The issue is related to a setting called “off-Facebook activity.” To help you resolve this matter, we have provided simple steps and information below. Why Can’t I See My Feed? The Instagram connection relies on the Instagram/Facebook API, and if the “off-Facebook […]

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Where do I find the iCal URL for the Facebook Events Feed

Joel Nilsson — Tue, 07 Nov 2023 19:14:20 +0000

Due to the recent Facebook API error that has not been resolved, we have created a workaround to get future events working properly. This requires an additional Calendar URL called iCal from your Facebook page in addition to the Events Token. Where to find the iCal URL? To find the iCal URL, first log into […]

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How Do I Embed a TikTok Feed Directly In the Theme Template?

Craig Schlegel — Wed, 04 Oct 2023 14:12:11 +0000

Shortcodes are a powerful feature on WordPress that allows you to add dynamic content and functionality to your posts and pages. In some cases, you may want to embed a shortcode directly into your theme’s template files. This guide will show you how to do this using the do_shortcode function on WordPress. Prerequisites Before proceeding […]

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Can I Display Multiple TikTok Feeds on One Page

Craig Schlegel — Wed, 04 Oct 2023 14:10:48 +0000

Yes! You can display as many TikTok feeds as you need by creating multiple feeds and adding their shortcodes to your pages or widget areas. You can also add more than one feed to the same page. To create a new feed or view your existing feeds, go to WordPress Dashboard > TikTok Feed > […]

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Differences Between TikTok Feeds Free and Pro

Craig Schlegel — Wed, 04 Oct 2023 14:08:47 +0000

In addition to everything included in the free version, the Pro version allows you to: You can find our free version on wordpress.org. For more information on our Pro features, please see our Features page. If you have any questions unanswered or want help understanding how Pro might be right for you, feel free to […]

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